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Personal information

In general, you can access our Internet sites without telling us who you are and without providing any personal information. However, sometimes we or our partners need some information from you.

You may provide some personal information on various occasions. For example, you can provide us with some information, such as your name and your postal or e-mail address to contact you in order to process an order or provide us with your credit card details to buy something from us. Our purpose is to let you know how we will use these data before we collect them from you. If you tell us that you do not want us to use this information as the basis for further communication with you beyond the fulfilment of your requests, we will respect your wishes. If you provide us with a third party’s personal information, e.g. of a spouse or colleague, we will assume that you have their consent to provide these to us.

Use and Joint Use of Personal Information

The following paragraphs describe in more detail how we may use your personal information and with whom we may share it. Depending on the type of our site you visit, one or more of these sections may apply.

Processing your transaction

If you request something from our site, e.g. product or service, callback, or specific marketing material, we will use the information you provide to satisfy your request. To this end, we may share your information with other parties involved, e.g. other departments of our company, our trading partners, financial institutions, shipping companies, postal or government authorities (e.g. Customs authorities). We may also contact you about a transaction in the context of customer satisfaction research or for market research.

Use for marketing purposes

The information you provide to us through our site may also be used by us and selected third parties for marketing purposes. However, we will try to enable you in advance to choose whether or not you want your information to be used in this way.

Safety and Quality of Information

Our goal is to protect your personal data and maintain its quality. We apply appropriate measures and procedures, such as the use of encryption when transferring certain sensitive items to protect your data and preserve its quality.

Completing Information

From time to time we may supplement the information you provide us through the site with information from other sources, such as information that confirms your address or other available business information. We do this to keep the information we collect accurate and serve you better.
Communication of Personal Information
In some cases, we use suppliers to collect, use, analyse and process information. It is our practice to require from such providers to handle the information in a manner consistent with this Privacy Statement.

Retention period

We will not retain personal information for more than is necessary to fulfil the purposes for which it is processed, including ensuring that our processing complies with applicable legal and regulatory obligations (e.g. audit procedures, retention for accounting or legal procedures, etc.), for dispute resolution and the foundation, exercise, or defence of legal claims.

Cookies Policy

We collect the information mentioned in the previous paragraphs through the use of various technologies, one of which is so-called "cookies". A cookie is a set of data that can be sent from the site to your computer's browser and then stored in your computer as an anonymous track through which your computer can be identified but not you. You can set your browser to ask a question before a cookie is received, so you can decide whether to accept it each time. You can also completely disable cookies in your browser. However, if you do, some features of the site may not work properly.

The cookies used on our site are divided into 5 categories:

  1. Essential

    The essential cookies are absolutely necessary for the proper functioning of the site. Without them you may not be able to browse and use the features of the site and, therefore, without these cookies, we cannot provide efficient operation of our site. These cookies do not recognize your personal identity.

  2. Functional cookies

    Functional cookies store usage information which greatly affects the operation of the website and facilitates the next visit of the user to the site. The data may be anonymous and will not be not available while navigating to other websites.

  3. Statistical cookies

    These cookies collect information about how visitors use the site, for example, which pages they visit most often, and whether they receive error messages from websites. These cookies collect aggregated, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website.

  4. Targeting cookies

    These cookies are used to provide content that best suits you and your interests. They can be used to show targeted advertising / offers, limit advertisement serving, or measure the effectiveness of an advertising campaign. These cookies do not recognize your personal identity.

  5. Third Party Cookies

    On our site we have added functionality provided by other sites (e.g. social networks) through specific plugins. For the operation of these plugins, the cookie is downloaded directly from the service providers to your device, without us checking the settings of the cookies originating from these specific sites. For more information about cookies and how to manage them, you can visit their respective third party sites:

Disabling Cookies

You can disable cookies by changing the settings in your browser. It should be noted, however, that the site may not function properly if all cookies are turned off (see description of cookies types above).
Please refer to the table below and follow the appropriate link to obtain further information on how to disable and delete cookies:
Internet Explorer:
For other browsers not listed here, please contact the provider of this program or alternatively look for a "help” function in the browser.

Information About Cookies

If you would like more information about cookies, how they are used and how they are applied in the use of your personal information, please visit

Other Personal Information We Collect

Any access, successful or not, to areas of our site that require a username and password may be logged for security reasons.
Also, for each visit, we record the IP address of the visitor, with the sole purpose of protecting the site and the server hosting it from malicious users. Historical data logs are kept for less than one year and are not disclosed to any third party.

Monitoring Quality of Services

For some online transactions, you may need to call us or have us call you. Please note that these calls may be tracked and, in some cases, recorded for personnel training or quality assurance purposes.

Electronic advertisements

Some companies help us deliver interactive online ads, such as advertising banners. These companies can collect and use customer data to help us better understand the promotions, campaigns, and types of ads that most appeal to our customers. The data collected is cumulative and therefore cannot be associated with specific persons. However, if you would rather these companies not collect such information, you can visit and follow the guidelines for opting out from collecting this information.
Disclosure Required by the Law
Please be aware that in some cases it may be possible to request the disclosure of information by judicial or other state order, summons or warrant.

Links to sites that do not belong to us

Our sites may contain links to other sites. We are not responsible for the privacy practices of these sites, nor for their content.

Your Rights

You may request to access, update or correct your personal information. You also have the right to oppose direct marketing activities. In addition, you have the right to object to the treatment for reasons related to your condition. Under the GDPR Regulation, you have the right to request the deletion, restriction of access and the portability of your personal information. For access to the application process, please contact us.

Right to Complain

If you believe that the processing of your personal information by us does not comply with the applicable data protection law, you may lodge a complaint:

Directly to us using the contact form.

To the competent data protection authority. The names and contact information of the Data Protection Authorities in the European Union are available at

Information in case of changes

Whenever this statement is substantially modified, there will be a notice on the home page of our website for a period of 30 days.